At Unifit, we recognize the challenges of managing weight in a world where excess weight has become a global epidemic affecting millions. Unifit mission is to provide a sustainable solution by focusing on hormonal balance rather than relying on restrictive calorie counting or exhaustive exercise routines. Our approach is designed to help individuals achieve lasting weight loss, maintain their target weight, and improve overall well-being. By addressing the root causes of weight gain, Unifit empowers users to build a healthier, more balanced lifestyle for the long term.
We wrote this policy to help you understand what information we collect through our website, app, devices, and other products and services, how we use it, and what choices you have about it.
We gather information about you from multiple sources and through various methods as you interact with our services. This includes data you provide directly, information automatically gathered during your usage, details obtained from third-party sources, and insights we derive or create based on existing data.
When you register for or use Unifit, you provide certain details, such as:
Personal information and identifiers: We collect your name, username or nickname, and contact information such as email address, phone number, country and state.
Demographic information: We collect your age or date of birth, gender, weight, height, and similar demographic attributes.
Payment details: For purchases or financial transactions, we collect information such as credit card numbers, bank account details, and other payment-related data.
Content and files: We store the photos, documents, or files you upload to Unifit. Additionally, if you send us emails or other communications, we collect and preserve these messages.
Sensitive Personal Information:
Account credentials: We gather information such as usernames or account identifiers combined with passwords, security codes, or other credentials necessary to access your account.
Communication content: We collect the content of messages sent in chats and discussion boards within our apps.
Health related Data: We collect and analyze health-related information, including weight, food intake, sleep and exercise habits, bodily processes associated with receiving our services, such as consumption and dietary patterns, clothing sizes, mental state and more.
When you interact with our website or mobile app, certain data related to your internet and electronic network activities is generated and automatically logged. Below are some examples of the types of information we collect:
Log Information: Our servers automatically record data ("log information") during your use of Unifit. This includes details your browser sends when visiting a website or that your app transmits while in use. Log information may include your IP address, browser type and settings, and the date and time you accessed Unifit.
Geolocation Information: Based on your device and app settings, we may collect geolocation data when you use our apps or online platforms. For instance, your general geographic location (such as city, state, or country) can be inferred from your IP address.
Cookie Information: We and our partners utilize cookies, web beacons, mobile analytics tools, advertising IDs, and similar technologies. These tools collect personal data, such as the pages you visit, the links you click, and other activity-based data. This includes identifiers, device-specific information, and insights about your online behavior over time and across multiple websites, apps, or online platforms. For additional details on how we use cookies, please review our Cookie Policy.
Device Information: Beyond log data, we also collect details about the device you use to access Unifit. This includes the device type, operating system, settings, unique device identifiers, and crash reports.
We create new information by analyzing the data we collect, often using automated methods to identify your preferences or other relevant characteristics ("inferences"). For instance, we might calculate your BMI based on your height and weight.
We also receive certain types of information from external sources, including:
Third-Party Applications and Services: This includes social networks and other platforms you connect with Unifit. The data we access depends on the privacy settings and policies of these accounts.
Advertiser-Shared Data: We may receive details about your activities from advertising partners and other third parties we collaborate with. For example, online advertisers share data with us to help measure, report, or enhance the performance of ads related to Unifit.
Service Providers: Third parties that collect or provide information as part of the services they perform for us. For instance, companies that determine your approximate location based on your IP address.
When you are asked to provide information, you have the option to decline or adjust browser and device settings to limit certain types of data collection. However, in some cases, declining to share necessary information may result in limited functionality or availability of certain services or features.
We are dedicated to providing a service that is engaging, relevant, and personalized. To achieve this, we use your information to deliver and enhance your experience. Here’s how we utilize your information:
Service and Product Delivery: To provide and deliver products and services, including fulfilling orders, resolving issues, and customizing our offerings.
Business Operations: To manage our operations, such as billing, accounting, enhancing internal processes, maintaining system security, detecting fraud or illegal activities, and complying with legal requirements.
Product Improvement and Research: To refine our current products and services, develop new ones (including through AI and machine learning technologies), and conduct user research, such as surveys and interviews.
Personalization: To better understand your preferences and enhance your experience with our services.
Customer Support: To assist you with inquiries and provide ongoing customer support.
Communication: To send you essential information such as confirmations, invoices, technical updates, security alerts, reminders, and administrative messages.
Marketing: To inform you about new services, offers, promotions, contests, rewards, upcoming events, and other updates related to our services and those of our selected partners.
Advertising: To display targeted advertisements that align with your interests.
We may share your information in the following ways:
With Other Services: At your request, when you choose to link your Unifit account to other services. If you connect your account to third-party services or allow us to share your information with them, that information will be governed by their privacy policies.
With Service Providers: We share your information with vendors or agents who work on our behalf for the purposes outlined in this policy. For example, we may provide access to companies that handle customer support or assist in securing our systems and services.
For Financial Services and Payment Processing: When you provide payment information, such as for purchases, we share transactional data with banks and other entities necessary for payment processing, fraud prevention, credit risk reduction, analytics, or related financial activities.
During Corporate Transactions: Your information may be disclosed as part of corporate events such as mergers, acquisitions, financing, bankruptcy, dissolution, or the sale or transfer of all or part of our business or assets.
For Legal and Law Enforcement Purposes: We may access, disclose, and preserve your information to comply with applicable law, respond to legal processes, or cooperate with law enforcement or government agencies.
For Safety, Security, and Protection of Rights:
We may disclose your information if we believe it is necessary to:
Protect our customers and others, including preventing spam, fraud, or harm to anyone.
Ensure the security of our services, such as preventing or stopping cyberattacks.
Safeguard the rights or property of Unifit or others, including enforcing agreements, terms, and policies.
With Advertising Providers: Third-party analytics and advertising companies collect personal data through our website and apps, such as cookie IDs, device IDs, IP addresses, geolocation data, and log data. These third parties may combine this information across multiple platforms for their analytics and other purposes. For example, we use Google Analytics to understand user interactions on our website. Learn more about Google's practices.
Some of these disclosures to third parties may be considered a “sale” or “sharing” of personal information under California and other U.S. state laws. For further details, see the sections "Your Rights and Choices" and "State-Specific Disclosures" below.
We retain your information only for as long as it is necessary to deliver our services to you, achieve the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce our agreements. The actual duration of data retention may vary depending on factors such as your preferences and consent, the sensitivity of the information, the availability of automated management tools, and our legal or contractual obligations.
We aim to provide simple and meaningful options for managing your information. If you have a Unifit account, many of these controls are available directly in your account settings. For example, you can:
Edit your profile information at any time.
Link or unlink your Unifit account to other services.
Choose personalization options for Unifit, such as enabling or disabling features based on your inputs (e.g., adding or removing food entries or step counts).
Close your account and delete your data. Note that in some cases, we may need to retain your information for legal reasons, such as responding to law enforcement requests.
In certain regions, these controls may also be enforceable as legal rights under applicable data protection laws.
You have the right to request access to your data in a portable format, typically within 30 days of your request. To request a data export, contact us at support@getunifit.com using the email address associated with your Unifit account.
You can update or delete your data by logging into your profile settings or by closing your account. Please note that legal obligations, such as law enforcement requests, may require us to retain certain information. To request account deletion, contact us at support@getunifit.com using the email address associated with your account.
You can request that we stop processing your information for specific purposes, such as sending marketing emails or SMS messages. If you opt out of marketing communications, we may still send essential account-related updates, such as reminders or notifications you have requested.
To learn how to opt out of or adjust preferences for targeted advertising, refer to our Cookie Policy for detailed instructions.
To manage your preferences through browser or device settings, including the Global Privacy Control, refer to our Cookie Policy. For any questions or additional assistance, feel free to contact us.
The information we collect may be stored and processed in your country or region, as well as in other countries where we, our affiliates, subsidiaries, or service providers operate. Currently, we primarily utilize data centers located in the United States. These locations are selected to optimize efficiency and enhance performance. We take measures to protect your information as outlined in this policy, regardless of where the data is stored. Some of these locations may not have been deemed by the European Commission to offer an adequate level of data protection. In such cases, we rely on legal mechanisms, including contracts, to safeguard your rights and ensure the protection of your data. For more information about the European Commission’s decisions on the adequacy of personal data protections, please visit: commission.europa.eu.
If you are a customer covered under Washington’s “My Health, My Data Act” or Nevada’s SB 370, please visit Unifit Consumer Health Data Privacy Statement.
Residents of certain states may have additional rights and choices, including:
Notice at Collection: You have the right to receive notice of our data collection practices before or at the time your information is collected. This includes details about the types of information and sensitive personal data collected, the purposes for its use, whether it is sold or shared, and how long it will be retained. These details are provided in this policy under the relevant sections.
Right to Know: You have the right to access the information we have collected about you. To request this information, contact us at support@getunifit.com using the email address linked to your Unifit account. You may also request additional details about how we collect, use, disclose, sell, or share your information. Refer to this policy for more information under the applicable sections.
Rights to Request Correction or Deletion: You have the right to ask us to correct any inaccurate information or to delete your account. You can update your information at any time by logging into your profile settings. If you wish to delete your account, please contact us in writing at support@getunifit.com using the email address associated with your account. Please note that certain legal obligations, such as law enforcement requests, may require us to retain some data.
Note: Unifit does not sell or share the personal information of children or teenagers.
Right Against Discrimination: Unifit will not discriminate against you for exercising your privacy rights.
You may authorize an agent, either in writing or through a power of attorney, to act on your behalf to exercise these rights. We will require proof of the authorization and may also ask you to verify your identity directly with us.
Lastly, under Section 1798.83 of the California Civil Code, also known as the “Shine the Light” law, California residents who have provided personal information in the context of a personal, family, or household business relationship may request details about whether their data has been disclosed to third parties for direct marketing purposes.
If your information is processed under the data protection laws of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have specific rights regarding your data:
Access, Rectification, or Erasure: You can update or access your information by logging into your profile settings in the app. To request deletion or a copy of your information, please contact us in writing at support@getunifit.com using the email address associated with your Unifit account.
Data Portability: If your data is processed automatically based on your consent or a contract, you have the right to receive or transfer a copy of your personal data in a portable and usable format.
Withdrawal of Consent: If the processing of your data is based on consent, you may withdraw your consent at any time, affecting future processing.
Objection or Restriction: You can object to or request restrictions on the processing of your data under certain circumstances.
Instructions for Posthumous Data Use: French residents can provide specific instructions for the use of their data after death.
To exercise these rights, contact us at support@getunifit.com. If we process data on behalf of another "data controller," your request should be directed to them. You also have the right to lodge a complaint with a supervisory authority, although we encourage you to reach out to us first for assistance.
We process your data based on various lawful grounds, including your consent, the necessity of providing services, the operation of our business, compliance with legal and contractual obligations, the security of our systems, and other legitimate interests.
For inquiries about our data processing, contact us at support@getunifit.com. If you believe we have not adhered to data protection laws, you may file a complaint with the Data Protection Commission in Ireland or your local supervisory authority.
Our Privacy Policy explains how we collect and use data, as well as the choices available to you. One of the ways we gather information is through technologies like “cookies,” pixels, web beacons, local storage, mobile device IDs, and software development kits (SDKs). These tools, along with similar technologies, allow us and our partners to collect data such as usage information, identifiers, and device details.
We and our partners use several methods to automatically collect data when you visit our sites or use our apps. This Cookie Policy collectively refers to these technologies as "cookies."
When you browse the internet, you use software known as a "browser" (e.g., Chrome, Safari, or Firefox). Websites often store a small file in the browser called a “cookie.” This cookie can later be accessed when your browser connects to a web server belonging to the same domain that placed it. The cookie typically contains a string of characters that can uniquely identify your device and may include other data. This enables the server to recognize your browser each time it connects.
We utilize both session cookies, which expire when you close your browser, and persistent cookies, which remain until deleted by you or your browser. For instance, persistent cookies help us remember your language preferences or other settings so you don’t need to configure them each time you use Unifit.
Web beacons, also known as single-pixel GIFs or clear images, are electronic images embedded in websites or emails. When your browser loads a webpage or email containing a web beacon, it connects to the server hosting that image (often managed by a third party). This enables the server to log data about your device and interact with its own cookies. Similarly, third-party content on our sites (such as embedded videos or plugins) causes your browser to interact with the external server hosting that content. We also include web beacons in emails to track whether you open or engage with them.
Mobile analytics and advertising IDs, generated by operating systems like iOS and Android, function similarly to cookies on websites. These IDs can be accessed and utilized by apps to collect data. Our apps include software that allows us and our partners to access these IDs for analytics and advertising purposes.
Some cookies are linked to your Unifit account (e.g., tied to your email address), while others are not associated with personal identifiers.
Cookies and similar technologies are used by us and our partners across our websites, apps, and online services to collect personal data such as the pages you visit, links you click, and other activity-based information. These cookies allow us to gather data about your online activities across multiple websites and services. Here’s how cookies are categorized:
Essential Cookies: These cookies are essential for enabling you to log in, safeguarding your account and data, and remembering your preferences, such as language and privacy settings.
Analytics Cookies: These cookies enable us to count visits and traffic sources, allowing us to measure, analyze, and improve the performance and functionality of our site, as well as identify popular features.
Functional Cookies: These cookies allow us to deliver enhanced functionality and personalization by remembering your preferences and interactions. They enable us to present content that aligns with your interests.
Marketing Cookies: These cookies, set by our advertising partners, are used to deliver ads and measure ad performance. They enable advertising networks to provide targeted ads based on your activities on our website, a practice known as behavioral or targeted advertising. These cookies may also use information about your visit to display relevant ads on our site and other websites. For instance, they help remember which browsers have visited the website.
You can decide whether to accept or reject cookies. Unifit provides options for managing your cookie preferences directly on our website.
You can find these settings by clicking "Cookie Settings" link located in the footer of the homepage on our website or at https://www.getunifit.com/cookie-preferences.
Alternatively, cookies can be managed at the browser level by adjusting your browser's settings to accept or block cookies. Keep in mind that rejecting cookies may limit access to certain features and functionalities of our website and services. Because cookie management options vary by browser, please consult your browser’s help section for detailed instructions.
Additionally, most advertising networks offer tools to opt out of targeted advertising. For more information, visit:
Canada: https://youradchoices.ca
These tools let you control how cookies are used by certain partners across devices and browsers.
Browser and Device Controls: Most browsers let you block or delete third-party cookies (from sites other than the one you’re visiting). Settings vary by browser, so check your browser’s help section for details. Deleting or blocking cookies may affect website functionality.
Mobile Advertising IDs: Mobile devices typically include settings to limit how advertisers track and use your data. You can opt out of ad tracking or reset your advertising ID in your device’s settings.
Global Privacy Control (GPC): Some browsers support GPC signals, which notify websites of your choice to opt out of certain data uses, such as targeted advertising. We honor these signals where detected.
Email Settings: Most email programs allow you to block the automatic download of images, including pixels and web beacons, to manage email tracking.
Unifit’s Privacy Policy is designed to give you a clear understanding of the information we gather through our websites, apps, devices, and services, how we utilize it, and the choices you have regarding your data. This Consumer Health Data Privacy Statement specifically addresses a subset of that information: data classified as “Consumer Health Data” under certain state laws, including Washington’s “My Health, My Data” Act and Nevada’s SB 370 (collectively, the “Consumer Health Laws”).
Please note that this Statement applies only to customers protected under these specific laws. For broader inquiries, refer to our general Privacy Policy.
As a health and wellness service, much of the data Unifit gathers may qualify as Consumer Health Data. This data is collected directly from you—whether provided during registration, while using the platform, or through insights we generate to better serve you. For example, we might derive your BMI from your height and weight or tailor recommendations for course packs based on your preferences.
Any data collected in relation to medical care may be subject to additional notices required by laws protecting medical information.
We are committed to delivering a personalized, engaging, and valuable experience. To achieve this, we use your data for purposes such as:
Providing Services: To deliver products and services, fulfill orders, resolve issues, and enhance your experience.
Business Operations: To handle billing, accounting, optimize internal processes, secure our systems, detect fraud or unlawful activity, and comply with legal obligations.
Customer Support: To answer your questions and assist with technical or account-related issues.
Communications: To send essential updates, confirmations, invoices, reminders, and administrative messages.
With Your Consent: We may use your data for research (e.g., surveys or interviews) or to inform you about new services, promotions, contests, rewards, or events. We may also display tailored advertisements to you.
Unifit may share your information in the following instances:
Linked Services: If you choose to connect your Unifit account to third-party services, your data will be shared as needed and governed by their privacy policies.
Service Providers: We share data with vendors or agents (referred to as "processors" under Consumer Health Laws) who work on our behalf to deliver and secure our services. For example, customer support providers or system security specialists may require access to your data.
Financial Transactions: Payment and transactional information may be shared with banks and financial entities for payment processing, fraud prevention, and analytics.
Corporate Events: Data may be disclosed as part of mergers, acquisitions, financing, bankruptcy, or sales of business assets.
Legal and Security Needs: We may disclose your data if it is necessary to:
Protect our users and prevent harm or fraud.
Maintain the security of our systems and services.
Enforce our terms, policies, or comply with legal obligations.
Some disclosures may qualify as a “sale” or “sharing” of Consumer Health Data under applicable laws. Unifit does not sell or share such data without your explicit consent, which you can withdraw at any time.
We strive to provide you with straightforward options to manage your data. If you have a Unifit account, many controls are available through your settings, allowing you to:
Update your profile information in your profile settings.
Request to unlink or close your account. Please note that while your account will no longer be accessible, certain data may be retained as required by legal or operational obligations.
Right to Access: You can request a copy of the information we have collected about you by contacting us at support@getunifit.com using the email linked to your account. Under Consumer Health Laws, you may also request details about how your data is collected, used, or shared, and revoke consent for certain uses.
Right to Correct or Delete: You may correct inaccurate data directly through your profile settings. If you wish to request deletion of your account, please contact us at support@getunifit.com using the email address associated with your account.
We may revise this policy periodically. Updates will be posted on this page. By continuing to use Unifit after the changes take effect, you agree to the revised policy. If significant changes are made, we may provide a more prominent notice or request your consent.
The best way to get in touch with us is by emailing support@getunifit.com
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